Privacy Policy

At Sam the Lady Sweep, we are committed to protecting and preserving the privacy of our visitors when visiting our site or communicating electronically with us. 

This Privacy Policy contains an explanation of what happens to personal data that you choose to provide to us, or that we collect from you whilst you visit this site. Our Privacy Policy should be read in conjunction with our terms of web site use.

We do occasionally update this Policy so please do return and review this Policy from time to time.

INFORMATION WE COLLECT

In running and operating this web site we may collect and process certain data and information relating to you and your use of this site. This data and information is detailed below:

 

• Details of visits to our web site and the pages and resources that are accessed, including, but not limited to, traffic data, location data and other communication data that may assist us in understanding how visitors use this web site

• Information that visitors provide to us as a result of filling in forms on our web site, such as when a visitor registers for information or makes a purchase.

• Information provided to us when our visitors communicate with us electronically for any reason.

 

USE OF COOKIES

Cookies are sometimes used to improve the web site experience of a visitor to a web site. We may sometimes use cookies on this web site to record aggregate statistical information about the visitors to our site and the use that our visitors make of the web site. When collected this information is used by us to improve our web site and further enhance the visitor experience and, may be shared with advertisers. Please note that no personally identifiable information is recorded.

We may also use the cookies to gather information about your general internet use to further assist us in developing our web site. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive and then stored there and transferred to us where appropriate to help us to improve our web site and the service that we provide to you. 

All computers have the ability to decline cookies. You can easily decline or remove cookies from your computer using the settings within the Internet Options section in your computer control panel.

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For more information you can also view our Cookie Declaration.

USE OF YOUR INFORMATION

The information we collect is used for our own use in developing our web site. In addition, we may use the information for the following purposes:

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• To provide you with information relating to our web site, products or our services that you request from us.

• To provide you with information on other products that we feel may be of interest to you.

• To meet our contractual obligations to you.

• To notify you about any changes to our web site, including improvements, and service or product changes that may affect our web site.

If you are an existing customer, we may contact you with information about goods and services similar to those that you have expressed an interest in previously via our web site.

Finally, we may use your data, or allow carefully selected third parties to use your data, so that you can be provided with information about unrelated goods and services which we consider are likely to be of interest to you. We or they may contact you about these goods and services by any of the methods that you consented to at the time your information was collected.

We will only contact you or allow third parties to contact you when you have provided consent and, only by those means you provided consent for.

If you do not want us to use your data for our or third parties use then you will always have the option to object to such use.

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STORING YOUR PERSONAL DATA

Data that is provided to us is stored on secure servers provided by WIX.com.  Wix.com is certified under the EU-US Privacy Shield Framework and the Swiss-US privacy Shield Framework as set forth by the U.S. Department of Commerce, regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States, and therefore adheres to the Privacy Shield Principles.

Wix is Payment Card Industry Data Security Standards (PCI DSS) compliant and is accredited as a level 1 service provider and merchant. This standard helps create a secure environment by increasing cardholder data, thus reducing credit card fraud. Wix regularly perform internal security audits to maintain our ISO/PCI security certifications. Financial  transactions are not managed by Sam The Lady Sweep via our site, it is only possible to make payments by Cash, BACs, Cheque or Credit/Debit card to maximise your personal security.

The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain parts of our site, you are responsible for keeping this password confidential.

 

DISCLOSING YOUR INFORMATION

We will not disclose your personal information to third parties unless:

 

• We are legally required to disclose your information.

• To assist fraud reduction and minimise credit risks.

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THIRD PARTY LINKS

You may find links to third party web sites on our web site. These web sites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.

 

ACCESS TO INFORMATION

The Data Protection Act 1998 gives all individuals the right to access personal information that is held about them. You can request a copy of any information that we hold about you. Please note that a single request for basic information we hold will be processed, however complex or repetitive requests may be subject to payment of £10 to cover our administrative costs. Please contact us if you wish to make such a request.

 

CONTACTING US

If you have any questions or queries relating to this Privacy Policy then please contact us at samtheladysweep@outlook.com, call us on 07835 476106, or via our website contact us form here.

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